This article summarises the business support measures the UK and Scottish governments, along with other NGBs and organisations have introduced as a result of the COVID-19 outbreak.
Last updated 11 September: Local Lockdown Grants (England only); Restart and Recovery Grants (England only)
For each measure we have listed the date of the latest change. Simply click on any of the measures and you will be taken to the appropriate part of this article which covers that topic in more detail.
1.6% Non-Domestic rates relief – (Scotland only) – last updated 24 March
Agriculture Loan Scheme (Scotland only) – last updated 2 September
Annual leave – last updated 14 April
Arts Council England – last updated 19 May
Bounce Back Loans for Small Business – last updated 4 May
Business Insolvency Changes – last updated 3 April
Business Interruption Loans SMEs and Large Firms (£45m+) CBILS/CLCILS – last updated 17 April
Business Rates Holidays and Local Cash Grants – last updated 27 August
GOV.UK Business Support Finder Tool – last updated 21 April
Capital Gains Tax on UK Residential Property – last updated 16 April
Childcare Providers Transitional Support Fund (Scotland only) – last updated 24 July
Charity Support Package – last updated 9 April
Company Accounts: 3 Month Filing Extension – last updated 30 April
Coronavirus Job Retention Scheme/Furloughed Staff – last updated 7 August
Coronavirus Job Retention Scheme (CJRS) – Job Retention Bonus – last updated 3 August
Covid Corporate Financing Facility (CCFF) – last updated 14 April
Creative Scotland Funding – last updated 15 May
Dairy Response Fund (England only) – last updated 26 June
Education/Children’s Social Care – inc. nurseries (England Only) – last updated 23 April
Eat Out to Help Out – last updated 7 August
Emergency Volunteer Leave – last updated 14 April
Employee Taxable Expenses and Benefits – last updated 5 June
Events Industry Support Fund (Scotland only) – last updated 27 August
Fishing and Seafood Processing Industry (England) – last updated 17 April
Fishing and Seafood Processing Industry (Scotland) – last updated 5 June
Green Homes Grant (England only) – last updated 9 July
Helplines: HMRC and Scottish Government – last updated 30 March
Heritage Sector Support – last updated 25 July
High Growth Company Funding – last updated 20 July
Hotel and Self-Catering Recovery Programme (Scotland only) – last updated 29 July
Insurance – last updated 30 March
Kickstart Scheme – last updated 2 September
Kick Starting Tourism – last updated 11 August
Land and Buildings Transaction Tax (Scotland only) – last updated 10 July
Landlords – Private Rented Sector Loan (Scotland only) – last updated 6 May
Loans, Credit Card and Overdraft Relief – last updated 9 April
Local Grants Top Up (England only) – last updated 27 August
Local Lockdown Grants (England only) – last updated 11 September
Northumberland Community Chest Grants – last updated 11 September
Renters and Landlords Protection, including Commercial Tenants – last updated 5 June
Self-Assessment Tax Payments Deferral – last updated 30 April
Self-employed Support (SEISS) – last updated 17 August
Self-employed and SMEs Hardship Fund (Scotland only) – last updated 16 June
SME Restart and Recovery Fund (England only) – last updated 11 September
Stamp Duty Land Tax Cut (England and Northern Ireland only) – last updated 9 July
Statutory Residence Test (SRT) – last updated 14 April
Statutory Sick Pay – last updated 20 May
The Third Sector Resilience Fund (TSRF) – (Scotland only) – last updated 26 March
Trainee and Apprenticeships Support – last updated 9 July
VAT Cut: food, accommodation and attractions – last updated 15 July
VAT Deferral – last updated 17 June
Young Entrepreneurs aged 18-30 – last updated 17 April
COVID-19 Job Retention Scheme (CJRS)
(Update as of 7 August) The Coronavirus Job Retention Scheme (CJRS) provides grants to cover a percentage of the salaries of staff you have placed on furlough.
The scheme was initially to be in place until the end of June but in mid May it was announced that the scheme would be extended until the end of October, albeit with changes.
The scheme entered its second phase on 1 July 2020 and covers claims for employees furloughed from 1 July 2020 until the scheme ends on 31 October 2020. This second phase has two key elements:
- it allows furloughed employees to come back to work on a flexible part-time basis with employers covering the costs of the working hours of part-furloughed staff
- employers will contribute towards the cost of the CJRS
A summary of the different rules that apply to each phase are outlined below. More detailed information can be found in our previous COVID-19 update of 16 June.
1 March 2020 to 30 June 2020
- employees must be fully furloughed and are not permitted to undertake any work for the employer NB. If as an owner-managed business you make a claim, you will be furloughing yourself. Therefore, as per the rules for employees, you must not undertake any income generating work whilst under furlough.
- the minimum furlough period for each employee is 21 days
- no new employee can be admitted to the scheme after 30 June ie. the last date on which an employee can begin a period of furlough leave for the first time was 10 June. The only exceptions to this is any employee returning from maternity/paternity leave, parental bereavement leave and military reservists after 10 June
The last date for making claims for phase 1 is 31 July 2020.
1 July 2020 to 31 October 2020
- only available to those employers that have used the CJRS during phase 1 and only for employees they have previously furloughed
- employees can be flexibly furloughed, enabling part-time working
- there is no minimum furlough period – it can be as short (even just one hour) or as long as the employer agrees with the employee
- furlough claims must contain details of each employee’s usual hours (based on calendar days) and usual hours worked
- each claim made by employer must be for a week or more
- no claim period can extend across a calendar month end
Claims for phase 2 cannot be made until 1 July 2020.
The following individuals are covered by CJRS:
- employees on any type of employment contract including zero-hours, flexible, part-time or fixed term
- agency workers (including those employed by umbrella companies)
- owner-managed businesses (including company directors) – but only on PAYE income
- salaried members of Limited Liability Partnerships (LLPs)
- nannies and other domestic staff.
In order to access this scheme, an employer will need to do the following:
- Employees will need to be officially designated as ‘furloughed’ employees and those employees will need to be notified of this change. Don’t forget that changing the status of an employee is subject to existing employment law and any employment contracts in place.
- Employers will need to submit information in relation to their ‘furloughed’ employees through the HMRC online portal.
The main HMRC guidance on the CJRS can be found on the following two pages on the GOV.UK website.
- Steps to take before calculating your claim using the Coronavirus Job Retention Scheme
- Calculate how much you can claim using the Coronavirus Job Retention Scheme
In addition HMRC have provided examples to help in calculating wages, National Insurance and pension contributions when claiming via the CJRS.
There are updates being made on a regular basis. Therefore, if you are in any doubt please do contact us.
Overclaims: We would strongly encourage all of our clients that have received CJRS grants to double-check their entitlement. The recently introduced Finance Act 2020, provides recipients with a 90-day period to inform HMRC of any overclaimed amount and also provides HMRC with powers to recover grant payments to which the recipient is not entitled, as well as to charge penalties.
The onus is on the taxpayer to notify HMRC if they have overclaimed and this must be done within 90 days of the Act’s Royal Assent (so by 20 October 2020) or 90 days of receipt of the grant, whichever is the later. HMRC has published guidance on how to repay overclaimed CJRS grants as well as a factsheet on how the penalty rules will apply.
It is important to note that error penalties may also apply if there are mistakes are made when putting the grant figures on tax returns. The key risks affecting entitlement to CJRS grants include:
- grants not used for the purposes for which they are intended;
- calculation errors; and
- employees working during periods that they are on furlough.
There is the ability to delete a claim, as long as it is within 72 hours of submitting it, via the online claim service. If your claim has been submitted for a period of longer than 72 hours you should follow the process outlined below.
If you have made an error and overclaimed but do not plan to submit further claims, you should contact HMRC to inform them of the error, and discuss how to pay back any overclaimed amounts. HMRC will provide a reference number and will also confirm the process for making the necessary payment to correct the error. If you have made an error and overclaimed and are planning to make further claims, the error can be adjusted for within your next CJRS claim. Your new claim amount will be reduced to reflect the overclaimed amount. You should keep a record of this adjustment for six years.
If you have made an error that has resulted in an underclaimed amount, you should contact HMRC. HMRC will conduct further checks before any additional payment is made.
If you are a GWA client who uses our PAYE services, we will be able to make the CJRS claims on behalf of your employees and also any reimbursement claims on your behalf.
If you have any concerns or questions about CJRS we would encourage you to contact us and we will be happy to help.
Further guidance can be found here on the HMRC website.
Coronavirus Job Retention Scheme (CJRS) – Job Retention Bonus
(Update as of 3 August) In early July the UK Government confirmed that a job retention bonus would be provided with the aim of keeping furloughed staff in employment. The one-off £1,000 payment is intended to provide additional support to employers after the Coronavirus Job Retention Scheme (CJRS) ends on 31 October 2020. Further details of the bonus scheme have now been issued.
Employers will be able to claim the taxable payment for each furloughed employee who remains continuously employed through to 31 January 2021. The Job Retention Bonus (JRB) can be claimed after employers have filed their PAYE for January and payments will be made from February 2021.
Employers will be able to claim for employees who:
- have been furloughed under the CJRS and have had a CJRS claim submitted for them that meets all relevant eligibility criteria for the scheme
- have been continuously employed by the relevant employer from the time of the employer’s most recent claim for that employee until at least 31 January 2021
- earn an average of at least £520 a month (the National Insurance Lower Earnings Limit) between 1 November 2020 and 31 January 2021 (a total of at least GBP1,560 across the 3 months)
- have up-to-date RTI records for the period to the end of January
- are not serving a contractual or statutory notice period, that started before 1 February 2021, for the employer making a claim
The above eligibility covers company directors and agency workers, including those employed by umbrella companies and office holders.
The requirement to keep accurate payroll records and details of all CJRS requests made is important. HMRC have stated that they will withhold payment of the JRB if it believes there is a risk that CJRS claims may have been fraudulently claimed or inflated, until any enquiries are completed.
It has been confirmed that the £1,000 bonus will be taxable and a business must include the whole amount as income when calculating their taxable profits for Corporation Tax or Self-Assessment.
Although we know many employers will use the bonus to help pay wages, there is no requirement that the bonus is paid to employees. This will provide a business some flexibility to consider its individual operations and use the money where it will be most needed.
As mentioned above, the payments will be made from February 2021 but we’re still waiting for more details about how to claim. For now, no action is required, but we would encourage you to ensure all employee records are up-to-date, including accurately reporting their employee’s details and wages on the Full Payment Submission (FPS) through RTI and that any CJRS claims have been accurately submitted and any necessary amendments have been notified to HMRC.
We are expecting further guidance to be published in September 2020.
(Update as of 2 September) The Kickstart Scheme is designed to help 16-24 year olds into work through the creation of high quality 6-month work placements.
It will allow employers to receive up to £6,500 per work placement, to cover each individual’s wages and associated costs. The grant available would cover the costs of paying an employee National Minimum Wage (NMW) for 25 hours of work per week, plus their associated National Insurance and pension contributions. There is also £1,500 per job placement available for setup costs, support and training.
Any business or organisation, private, public or voluntary, regardless of size, can apply for funding. The funding is conditional on the work placements being new jobs and that potential new employees are in receipt of universal credit.
There does not appear to be a cap on the number of placements an employer can provide. However, applications must be for a minimum of 30 job placements. If you are unable to offer this many job placements, you do still have options. You can:
- join a group of other employers, nominating a representative for the group to submit the application
- register your interest with existing representatives, such as local authorities, chambers of commerce or trade bodies
Full details and how to apply can be found here on the GOV.UK website.
Trainee and Apprenticeships Support
(Update as of 9 July) Employers who can provide work experience for 16-24-year-olds in work placements and training will be incentivised with a payment of £1,000 per trainee.
Although trainee positions are unpaid, employers normally pay expenses and cover the cost of support courses. Usually trainees complete a minimum of 100 hours and a maximum of 240 hours of work experience over six months.
There is also a new incentive for employers to hire apprentices over the next six months. (From 1 August to 31 January, any company hiring an apprentice aged 16 to 24 will receive £2,000, while those that hire apprentices aged 25 and over will be paid £1,500. This funding is additional to that already available via the Apprenticeship Levy for training costs.
Support for the Self-employed (SEISS)
(Update as of 17 August) The Self-employment Income Support Scheme (SEISS) initially covered three months from March until end May 2020 and offered direct cash grants of 80% of average monthly trading profit over the last three years, up to £2,500 per, or £7,500 in total. On 29 May the Chancellor announced that the scheme would be extended and will pay out another single grant, albeit slightly less, covering three months up to the end of August.
You will be able to make a claim for a second and final grant from 17 August 2020.
As with the first grant HMRC will contact you if you’re eligible.
- Who can claim: Self-employed individuals or a member of a partnership (as long as certain criteria are met, see below). Limited companies and trusts are not entitled to claim.
- How much can be claimed: In the first grant 80% of trading profits up to a maximum of £7,500 for the three month period. In the second grant 70% of trading profits up to a maximum of £6,570 for the three month period.
- How long does the scheme run: The first grant covers March, April and May, and the second grant covers June, July and August.
- When can claims be made: Applications for the first grant closed on 13 July 2020. Claims for the second grant will opened on 17 August 2020 and will close on 19 October 2020. If eligible, you are able to make a claim for the second grant even if you did not claim for the first grant.
You may be eligible to claim if you are an individual whose trading profits were less than £50,000 and made up more than half of your total income for either the tax year 2018/19, or the average of the tax years 2016/17, 2017/18 and 2018/19. In addition you must have:
- submitted your self-assessment tax return for the tax year 2018/19 by 23 April
- traded in the tax year 2019/20
- intends to continue to trade in the tax year 2020/21
- carries on a trade which has been adversely affected by the COVID-19 crisis
HMRC guidance on who and how to claim and this can be found here on the GOV.UK website.
While the eligibility for the second SEISS grant is the same as the first, it is a completely separate claim and anyone claiming will have to confirm their business has been “adversely affected” by COVID-19 on or after 14 July 2020.
It is possible not to have qualified for the first round of funding because you were not “adversely affected”, but still qualify for the second round because you have subsequently been “adversely affected”. For example, becoming unwell with COVID-19 in July and being unable to trade as a consequence.
HMRC have provided guidance to help establish if your business has been “adversely affected”. We are unable to claim SEISS grants on behalf of our clients, but if you have any questions regarding eligibility or how to claim please get in touch.
Claims should be made online via the GOV.UK website. Once you have completed a claim payment should be received within 6 working days.
We want to remind everyone that the SEISS grant is taxable income for 2020/21, so the tax will be payable by 31 January 2022. If you want to understand how the grant may affect you and your business from a tax point of view, again please do not hesitate to contact us.
Update for self employed parents: The Government has confirmed that self-employed parents whose trading profits dipped in 2018/19 because they took time out to have children will still be able to claim for a grant under the SEISS. As eligibility criteria requires current trading profits to be no more than £50,000 but be more than half of total income for either the tax year 2018 to 2019 or the average of the tax years 2016-17, 2017-18 and 2018-19, many self-employed parents whose trading profits dipped in 2018/19 after the birth of a child were excluded.
The change means that mothers, fathers and those who have adopted children during those years and who took time away from trading to care for their children within the first 12 months of birth, or within 12 months of an adoption placement, will now be able to use their 2017-18, or both of their 2016-17 and 2017-18 self-assessment tax returns as proof of eligibility for SEISS.
You will still need to have traded in 2018/19 with profits making up at least half of your total income; you must also have submitted a self-assessment tax return for that year on or before 23 April 2020 and also meet the other standard eligibility criteria for support under the SEISS.
You can use the eligibility checker at any time to check whether the application portal is open for you. Please have your National Insurance Number and Unique Tax Reference Number to hand as you will need these. The checker will ask you to log into your Government Gateway account. If you don’t have a Government Gateway account do not be alarmed. It is quite common not to have one when your accountants complete your usual tax returns. If you don’t have a Government Gateway account, you should sign up when prompted, as by using this method you should not need to wait for an activation code, which would be the norm.
You will no doubt want to claim a grants as soon as possible. However, if you claim universal credit, you may be better off if you delay your claim so that receipt falls into a later monthly assessment period.
Full details on the SEISS can be found here on the GOV.UK website.
Overclaims: We would strongly encourage all of our clients that have received SEISS grants to double-check their entitlement. The recently introduced Finance Act 2020, provides recipients with a 90-day period to inform HMRC of any overclaimed amount and also provides HMRC with powers to recover grant payments to which the recipient is not entitled, as well as to charge penalties.
The onus is on the taxpayer to notify HMRC if they have overclaimed and this must be done within 90 days of the Act’s Royal Assent (so by 20 October 2020) or 90 days of receipt of the grant, whichever is the later. HMRC has published guidance on how to repay overclaimed SEISS grants as well as a factsheet on how the penalty rules will apply.
It is important to note that error penalties may also apply if there are mistakes are made when putting the grant figures on tax returns. The key risks affecting entitlement to SEISS grants include:
- he trade was not adversely affected by coronavirus;
- the trade did not continue in the tax year 2019/20 (eg. because the business was incorporated); or
- there was no intention to continue to trade in the tax year 2020/21.
The following information may also be useful if you are considering making a claim.
Trading profits are considered to be the taxable profit on an individual’s self-assessment tax return (after capital allowances have been taken into consideration) ignoring any losses carried forward from a previous year. HMRC will use the figures on your tax returns for your total trading income (turnover), then deduct any allowable business expenses and capital expenditure.
Total income has been confirmed as being income from earnings, trading profits, property income, dividends, savings income, pension income and miscellaneous income (including social security income).
In relation to agricultural clients, HMRC have now confirmed that they will use the amount of trading profits before the impact of farmers averaging claims to work out if someone is eligible for the grant and how much you will get. Farmer’s averaging looks at a 5-year period, whereas the qualifying period for this scheme is only three years to 5 April 2019.
We have also been asked if someone is self-employed with more than one trade at the same time, will both self-employments be combined when considering eligibility for SEISS? The answer to this is yes. HMRC will add together all the profits and losses for all self-employments the trades to work out the trading profit.
Guidance, on how HMRC will work out your income and profits, along with some useful examples of how these will be calculated can be found here on the GOV.UK website.
A word of warning. We know there has been an escalation in the number of fraudulent texts, telephone calls and emails pretending to be from HMRC. Please be extra vigilant and never provide any bank account, credit card or payment details. You will only ever be asked to access SEISS via the GOV.UK online service.
Hardship Fund – Newly Self-employed and SMEs (Scotland only)
(Update as of 16 June) The Scottish Government provided a package of business support for the self employed and SMEs not covered by existing support, will include:
- individuals recently self-employed and excluded from the wider UK SEISS scheme may be eligible for a £2,000 grant – this will be managed by Local Authorities
- businesses with up to 49 employees, part of the creative, tourism and hospitality sector who are not eligible to receive other COVID-19 support and have experienced at least 50% loss of current or projected revenue can apply for grants up to £25,000 if it can be demonstrated that support is critically needed. This will be managed by the Enterprise Agencies
- a £45 million Pivotal Enterprise Resilience Fund for vulnerable SMEs who are considered vital to the local or national economic foundations of Scotland. The firm must have up to 249 employees a turnover less than €50 million or a balance sheet total of €43 million. Again this will be managed by the Enterprise Agencies.
The application process for the above schemes are now closed.
Self-Assessment Tax Payments Deferral
(Update as of 30 April) Self-assessment tax payments due on 31 July 2020 will be deferred until 31 January 2021. In addition, no penalties or interest for late payment will be due in the deferral period. This deferral includes all self-assessment taxpayers not just the self-employed.
You are eligible if you are due to pay your second self-assessment payment on account on 31 July 2020. This will give a little more leeway for many self-assessment taxpayers allowing the payment of tax liabilities to be deferred by five months.
The deferment is optional. and we want to emphasise that this is only a deferral and any tax liability is not being cancelled. If you are still able to pay your second payment on account on 31 July 2020, you should consider doing so.
You do not need to apply to claim this deferral, it will be automatically applied.
COVID-19 Government Statutory Sick Pay and How to Apply for it
(Update as of 20 May) The government will be refunding the cost of Coronavirus Statutory Sick Pay (SSP) for small businesses, providing you have a PAYE payroll scheme that was created and started on or before 28 February 2020 and you have up to 250 employees, again as at 28 February 2020.
The repayment will cover up to 14 days and be payable from day one for affected individuals.
All types of employment contracts are covered by this scheme, including:
- full-time employees
- part-time employees
- employees on agency contracts
- employees on flexible or zero-hour contracts
- fixed term contracts (until the date their contract ends).
SSP is available for periods of sickness starting on or after 13 March 2020 for individuals who:
- have coronavirus
- have coronavirus symptoms
- are self-isolating because someone in their household has coronavirus symptoms.
SSP is also available for periods of sickness starting on or after 16 April 2020 for individuals who are considered clinically extremely vulnerable (this is referred to as ‘shielding’) and have a letter from the NHS or GP requiring them to stay at home for at least 12 weeks.
Individuals who are displaying symptoms of coronavirus or living with someone symptomatic of coronavirus can get an isolation note from the NHS website or, if they are registered with a GP in England the NHS mobile phone app. These notes can be used by employees where their employers require evidence.
The weekly allowance for SSP increased from £94.25 to £95.85 on 6 April. You can use the SSP calculator to work out the actual amount.
How to claim – to reclaim SSP you will need to use the online service which is available from 26 May 2020.
If you are a GWA client who uses our PAYE services please get in touch as we will be able to make the claims on your behalf.
If you are claiming SSP directly, you need the Government Gateway user ID you got when you registered for PAYE Online. If you have not yet registered for PAYE online you will need to do so – this can be accessed here on the GOV.UK website.
If you have lost your Government Gateway user ID you can find it using this link.
In order to make a claim you will need:
- your employer PAYE scheme reference number
- UK bank or building society details (a Bacs payment must be accepted)
- the total amount of coronavirus SSP you have paid to your employees
- the number of employees you are claiming for
- the start date and end date of the claim period.
You can claim for multiple pay periods and employees at the same time. The start date of the earliest pay period you’re claiming for should be the start date of your claim. The end date of your claim is the end date of the most recent pay period you are claiming for.
As yet, there are not any details of an an alternative way to claim should you be unable to use the online service.
The government has also specified that employers must retain records for three years following receipt of payment for any SSP claim. You should therefore keep the following records in case there is any future dispute over payment of SSP.
- the dates the employee was off sick
- which of those dates were qualifying days
- the reason they were off work – if they had symptoms, someone they lived with had symptoms or they were shielding
- the employee’s National Insurance number.
Carrying over Annual leave
(Update as of 14 April) Employees who have not taken all of their statutory annual leave entitlement due to COVID-19 will now be able to carry up to a maximum of four weeks into the next two leave years. For example, if an employee:
- is self-isolating or too sick to take holiday before the end of their leave year
- has had to continue working and could not take paid holiday
If an employee has been furloughed and cannot reasonably use their holiday entitlement, they may also be able to carry over holiday.
The government guidance on holiday entitlement and pay for staff who have continued to work and been placed on furlough can be found here on the GOV.UK website.
Emergency Volunteer Leave
(Update as of 14 April) Employees will be entitled to take emergency volunteer leave to help support essential health and social care services.
An outline of the conditions for emergency volunteer leave include:
- it will only be available to workers who have been certified by their local authority, the NHS Commissioning Board or Department of Health to act as an emergency volunteer
- emergency volunteer leave can be in blocks of two, three or four weeks. Workers can take only one period of leave in each “volunteering period”, which is, at present, a 16-week volunteering period
- employees will need to give three working days’ notice and provide their employer with a certificate confirming their approval as an emergency volunteer
- there is no provision for employers to refuse leave with the following exemptions: workers employed or engaged by businesses with fewer than ten staff, Crown employees, parliamentary staff and employees in police service
- any volunteer leave will be unpaid but a compensation fund may offset volunteers for loss of earnings, travel and subsistence (details of this are still to be announced)
- employees will remain bound by their existing terms of employment (other than those relating to pay) and will have a statutory right to return to the same job on the same terms.
Employee Taxable Expenses and Benefits
(Update as of 5 June) The government has provided information about how to treat certain expenses and benefits that may be applicable to employees during the COVID-19 crisis. Information can be found here on the GOV.UK website and it includes how to report these to HMRC.
The list of expenses and benefits is pretty extensive and some of the guidance does not allow much flexibility to assist employees bearing in mind the current exceptional circumstances. We would therefore recommend you read the information quite carefully and if you have any questions or require further clarification please get in touch.
Business Rates Holidays and Cash Grants
(Update as of 27 August) Any business within the retail, hospitality and leisure sectors will not have to pay business rates for the 2020/21 tax year.
In addition, grants will be available for all businesses in England and Scotland in receipt of small business rate relief or rural rate relief.
Note: The Scottish Government’s business support grant scheme closed on Friday 10 July
Note: The Northumberland business support grant scheme will close on Friday 28 August
Within the retail, hospitality and leisure sectors in England, grant funding of up to £25,000 per property for businesses with a rateable value of less than £51,000 is available.
Eligible businesses in these sectors with a property that has a rateable value of up to and including £15,000 will receive a grant of £10,000. Eligible businesses in these sectors with a property that has a rateable value of over £15,000 and less than £51,000 will receive a grant of £25,000.
It is worth noting that any grant income received by a business will be taxable. Only businesses which make an overall profit once grant income is included will be subject to tax.
You need to apply to your local authority for the cash grants. The links you need are:
More details on the eligibility for the business rates relief can be found here on the GOV.UK website and here on the mygov.scot website. Further guidance in relation to grants can be found here on the GOV.UK website.
Top Up to Local Grants Funding (England only)
(Update as of 27 August) A discretionary fund of up to £617 million was made available across local authorities in England with the specific purpose of closing the support gap for small businesses not eligible for the Small Business Grant Funds (SBGF) and Retail, Hospitality and Leisure Grant Funds (RHLGF).
Note: The Northumberland top up discretionary grant scheme will close on Friday 28 August
Hotels and Pubs
A COVID-19 discretionary grant may be available for hotels and pubs with a rateable value exceeding £51,000. The criteria includes eligible businesses which have already successfully claimed £10,000 under the first phase of local grant funding. The grant payment could be up to £25,000.
For your application to be considered you must:
- be based in Northumberland
- have relatively high ongoing fixed property-related costs
- have been trading on 11 March 2020
- be able to demonstrate that your income has seen a significant fall due to the COVID-19 crisis.
Applicants will be required to provide financial records to demonstrate that they have suffered a drop in income related to the COVID-19 restrictions, along with documentation to demonstrate information such as rateable value of premises, annual value of rent or other fixed property costs, etc.
A discretionary grant may also be available for tourist attractions in Northumberland, particularly those offering experiences connected with the history, heritage and outstanding natural beauty of the county. This would exclude more generic sporting activities or facilities, holiday parks and accommodation that are not considered unique to Northumberland.
To be eligible for consideration your business must be:
- a small and micro sized business, operating from a location in Northumberland
- have been established and operating for 12 months
- not eligible for other support schemes (excl. Self Employed Income Support Scheme and the Coronavirus Job Retention Scheme).
NCC will consider a business to be ‘small’ if it meets two of the three following criteria:
- less than 50 employees
- a turnover no more than £10.2 million
- a balance sheet total no more than £5.1 million.
NCC will consider a business to be ‘micro’ if it meets two of the three following criteria:
- less than 10 employees
- a turnover no more than £632,000
- a balance sheet total no more than £316,000.
The value of the grant could be up to £10,000 dependent on the loss of income and ongoing fixed costs incurred during the COVID period.
Charities that have ongoing fixed property-related costs and can demonstrate that they have suffered a fall in income due to the COVID-19 crisis may also be eligible for a discretionary grant.
To be considered, the charity must have been active on 11 March 2020 and should not be eligible for other COVID-19 support schemes (excl. Self Employed Income Support Scheme and the Coronavirus Job Retention Scheme).
NCC have indicated that the majority of grants will be for an amount less than £10,000. However, grants of up to £25,000 for larger charities may be available, based on the evidence provided.
If you are a community organisation that operates on a not for profit basis from a non-residential property, are responsible for the bills and upkeep of that property and are not eligible for charitable business rates relief, you may be able to claim a discretionary grant of up to £10,000.
Again, you should not have received any other COVID-19 grant and must have been operating since 11 March 2020.
Online application forms and full details of eligibility can be found on the NCC website.
Local Lockdown Grants
(Update as of 11 September) Businesses in England that have been required to close due to local lockdowns as a result of COVID-19 restrictions can apply for grants of up to £1,500.
The largest businesses will receive £1,500 per property every three weeks they are required to close. Smaller businesses will receive £1,000 per property. The scheme is basing the size of the business on the rateable value of its premises.
- to be eligible for the £1,500 grant a business must occupy premises with a rateable value more than £51,000 or part of a property subject to an annual rent or mortgage payment of more than £51,000
- to be eligible for a £1,000 grant a business must occupy premises with a rateable value less than £51,000 or occupy a property or part of a property subject to an annual rent or mortgage payment of less than £51,000
Payments are triggered by a national decision to close businesses in high-risk areas. Each new three-week lockdown period triggers an additional payment.
The scheme is not designed to support businesses that have closed at a national level, such as nightclubs – it’s specifically for businesses affected by local lockdowns or restrictions.
Local authorities will be responsible for distributing the grants and could add further eligibility criteria.
Other businesses affected by closures which may not be on the business rates list, will also be eligible for support. Local authorities will make payments up to £1,500 but they could also be less than £1,000 in some cases.
As with other COVID-19 business grants, local grants to closed businesses will be treated as taxable income.
Kick-starting Tourism Package (England only)
(Update as of 11 August) Further assistance for businesses in tourist areas has been announced. The Kick-starting Tourism Package is being managed through the network of Local Growth Hubs (LEPs).
Small businesses in tourist destinations in England may be eligible. Grants of between £1,000 and £3,000 will be offered to help businesses access specialist professional advice, eg human resources, accountants, legal, financial, IT/digital. The money can also be used for purchasing minor equipment to adapt or adopt new technology in order to continue delivering business activities or to diversify.
The first phase of applications are now closed (11 August 2020). The next phase of applications will be open in early September. Further details can be found on the Finance and Funding pages of the North East Growth Hub website. In the meantime, the COVID-19 webpage of the North East Growth Hub is worth checking as it outlines all the support available in the region.
We are here to help and all the Partners and the GWA team can be found at our usual email addresses and phone numbers. We are always happy to provide guidance and clarification to help you access support as quickly as possible. Also, to look to the future to ensure your business and personal finances remain as and positive and productive as possible.
Small and Medium-sized Enterprises (SME) Restart and Recovery Fund (England only)
(Update as of 11 September) The government announced a new £20m grant scheme to help Small and Medium-sized Enterprises (SMEs) as part of their package of measures to support businesses during the COVID-19 crisis. SMEs will be able to apply for grants of between £1,000 and £3,000.
No financial contribution will be required from businesses claiming under the scheme. The funding will come via Local Enterprise Partnerships (LEPs). For clients local to GWA this will be the North East LEP which covers County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland.
The second phase of the Restart and Recovery scheme opens at 10.30am on 15 September 2020. Grants are allocated on a first come first served basis and the first phase was so popular the application process closed after just 90 minutes. Therefore, it is recommended that you have all the required information prepared for when applications open.
For a business to be eligible, it must meet the following criteria:
- have been adversely impacted by COVID-19 and suffered at least a 20% decline in turnover, from 17 March 2020 to date (this will need to be evidenced)
- be based in Northumberland, Tyne and Wear or County Durham
- employ fewer than 250 people and have a turnover of less that €50M
- have been trading prior to 01 March 2020 and still be actively trading
- generate 51%+ of its income from commercial sources
Full details and how to apply can be found on the North East Growth Hub website.
The COVID-19 webpage of the North East Growth Hub is also worth checking as it outlines all the support available in the region.
Hotel and Self-Catering Recovery Programme (Scotland only)
(Update as of 29 July) The Scottish Government has announced two new funding packages worth £15m to support the tourism sector.
A £14m hotel recovery programme will consist of grant funding, plus packages of business support provided by Scotland’s enterprise agencies and their partners. Eligible businesses can apply for individual grants of up to £250,000.
The programme will be jointly administered by the Scottish Enterprise, Highlands and Islands Enterprise, South of Scotland Enterprise and VisitScotland. It is expected that grant applications will commence before the end of August.
VisitScotland and the Association of Scotland’s Self-Caterers (ASSC) have confirmed that £1m in grants will be available to self-catering businesses that have not received any other Scottish government Covid-19 support. Businesses will be eligible for a one-off £10,000 grant. Applications for the support scheme will be administered by VisitScotland and will go live on Monday 3 August at 9am.
To be eligible your business must:
- not have received funding from any other Scottish Government support
- have a rateable value of up to £50,999
- have been registered to pay Non-Domestic Rates on 17th March 2020
- have business receipts showing a primary source of income (for example, one
third or more of earnings for the ratepayer)
- be able to provide auditable data to support one of the following statements
– my property was occupied for more than 140 days in financial year 2019-20 or,
– due to a poor trading season my property was not occupied for 140 days in financial year 2019-20 but was occupied for more than 140 days in each of the 2 financial years preceding
- not have been in financial difficulty before 31 December 2019;
Only one grant is allowed per ratepayer (regardless of the number of premises or ratepayer references held). The full eligibility details are available here on the VisitScotland website. Successful applicants will be awarded on a first come, first served basis.
If you need assistance to ensure your documentation is fully prepared for when applications go live please do get in touch.
Bounce Back Loans for Small Businesses
(Update as of 4 May) The Bounce Back Loan Scheme is specifically aimed at helping small businesses manage through the COVID-19 pandemic. If you are a smaller company and have struggled to get a Coronavirus Business Interruption Loan (CBILS) this could be an alternative option for you.
The Bounce Back Loan scheme is administered by the British Business Bank. Businesses will apply via a short online form and will not be required to provide forward financials or business plans, however some fraud checks will have to be completed. Loans should be paid within 24 hours of approval.
Eligible businesses can obtain a six-year term loan at a government set interest rate of 2.5% a year. The government will cover interest payable in the first year. Early repayment will be allowed, without early repayment fees. Loans will be made available without the need to use security or personal guarantees.
More details and how to make an application can be found here on the British Business Bank website.
- loans must be between £2,000 and £50,000
- loans will be capped at 25% of a business’s turnover
- loan terms will be up to 6 years
- no fees or interest to pay for the first 12 months
- no loan repayments will be due during the first 12 months
- interest rate is set at 2.5% per annum,
- the government will provide lenders with a 100% guarantee for the loan.
We are waiting for confirmation if there is a limit to the size of business that can apply. As of 28 April 2020 you can apply for a loan if your business:
- is based in the UK and was established by 1 March 2020
- has been negatively affected by COVID-19
- was not an ‘undertaking in difficulty’ on 31 December 2019
- is not accessing CBILS, or the Coronavirus Large Business Interruption Loan Scheme (CLBILS) or the Bank of England’s Covid Corporate Financing Facility Scheme (CCFF)
- is not in bankruptcy or liquidation or undergoing debt restructuring
- derives more than 50% of its income from its trading activity (does not apply to charities or further-education colleges).
The following businesses are not eligible to apply:
- banks, insurers and reinsurers (but not insurance brokers)
- public-sector bodies
- further-education establishments, if they are grant-funded
- state-funded primary and secondary schools
If you’ve already received a loan of up to £50,000 under CBILS and would like to transfer it into the Bounce Back Loan scheme, this is possible but you must arrange this via your lender before 4 November 2020. More information can be found here on the GOV.UK webpage.
Education and Children’s Social Care – including nurseries (England Only)
(Update as of 23 April) The Department of Education has provided guidance specifically covering the availability of financial support for the various different types of providers of education, early years and children’s social care in England. The guidance confirms that the Government will continue to pay local authorities for free early years entitlement places for two, three, and four year olds to support providers during the COVID-19 pandemic.
There are a number of different types of organisations that support the children’s early years education and social care and the guidance refers to specific support for:
- early years education and care providers that are employers (childminders are less likely to be employers, and therefore may find the SEISS more relevant if they require financial support)
- children’s social care providers
- state funded schools
- supply teachers in state-funded schools
- independent schools
- further education and apprenticeship providers
- higher education providers
Full details of the guidance can be found here on the GOV.UK website.
In addition, nurseries in England will not have to pay business rates for the 2020/21 tax year. No applications are required and the rate holiday will be automatic and administered by your local authority. Properties that will benefit from the relief will be those that are:
- occupied by providers on Ofsted’s Early Years Register
- wholly or mainly used for the provision of the Early Years Foundation Stage.
Childcare Providers Transitional Support Fund (Scotland only)
The Scottish Government is proving funding of £11.2m to support childcare providers with the cost of safely reopening.
The Transitional Support Fund will help childcare providers in the private and third sectors, including out-of-school care providers, meet extra costs incurred to comply with public health guidance in response to the COVID-19 crisis. It is expected that amounts will vary according to the size of the childcare setting and will be based on Care Inspectorate registered capacity.
The grants are expected to be used for increased cleaning, investment in additional equipment and developing outdoor space to boost outdoor learning, along with adaptions to support the physical distancing of adults, such as changes to entrance and exit areas.
The Scottish Government have said that more information on how to apply for the fund will be available by 31 July 2020. For more information please see the Early Learning and Childcare Directorate Update.
Support for Seafood Fishing and Seafood Processing Industry – (Scotland only)
(Update as of 5 June) The Scottish seafood sector received a package of more than £5 million in financial support during the COVID-19 outbreak.
An initial payment of 50% of two months’ average earnings will be made to owners of all full time Scottish registered fishing vessels of 12 metres length and under. Marine Scotland will be writing to all vessels and relevant representative Associations with more details. If you have any immediate queries you can email firstname.lastname@example.org.
Further clarification of the scheme is as follows:
- full time is defined as where a vessel has recorded landings of £20,000 or more. This is the same limit that has been applied in previous schemesvessels that are under 12 metres in length and were registered in Scotland on the 18 March 2020
- earnings are defined as recorded landing income from sales notes from 2019. This data is submitted to Marine Scotland by buyers
- monthly payments are based on monthly average 2019 sales income
- wrasse catching vessels will not be included in this initial scheme.
Scottish shellfish and seafood processing businesses are also to receive immediate priority for consideration from the £10 million Scottish Seafood Business Resilience Fund. The fund is providing grants and loans to businesses suffering as a result of the shutdown of international markets and the food service industry across the UK during the COVID-19 outbreak.
Update: Applications to the Scottish Seafood Business Resilience Fund are now closed. More information can be found here on the GOV.SCOT website.
Scottish Government have also announced further grants for aquaculture businesses. Trout farmers and shellfish, including oyster, producers whose businesses are being threatened by the effects of COVID-19 are being offered hardship payments of up to £27,000.
Grant payments will cover two months and be equivalent to 50% of the business’s average monthly gross revenue from sales of aquaculture products in 2019. To apply for a grant, businesses are required to demonstrate that they operate on a full-time basis and have suffered severe hardship as a result of the Covid-19 outbreak. Details of the announcement can be found here on the GOV.SCOT website.
Further to the support announced for the fishing and seafood processing industries, the Scottish Government confirmed inshore fishermen will be able to access additional fish quota. The additional fishing opportunities are aimed to help diversification into new markets by accessing different fishing opportunities. Details of the announcement can be found here on the GOV.SCOT website.
Support for Fishing and Seafood Processing Industry – (England only)
(Update as of 17 April) Funding up to £9 million was available for grants to support fishing and aquaculture businesses in England. In addition, another £1 million is being made available to support projects to assist in selling catch in fisherman’s local communities.
The support scheme will run for up to three months. The fund will be open to under-24m vessel owners with fishing licences registered in England who recorded sales of £10,000 or more in 2019.
The funding will be administered by the Marine Management Organisation (MMO). The MMO will contact those eligible directly with details of how to apply, starting on Monday April 20 through to early May.
Dairy Response Fund (England only)
(Update as of 26 June) Applications for the Dairy Response Fund opened on 18 June, with payments being made from 6 July. The funding is designed to help dairy farmers that are facing financial difficulty as a result of COVID-19.
To be eligible for this funding the following must apply:
- you supply cows’ milk to a wholesale purchaser
- you have had a reduction in the average price paid for your milk of 25 per cent or more in April 2020 compared to that paid in February 2020.
Those who are eligible will be entitled to a single one-off payment of up to £10,000 to cover up to 70% of milk sale losses during April and May.
You must submit your application for the fund, which is administered by the Rural Payments Agency (RPA), by midnight on Friday 14 August 2020.
Further details on the fund and application process can be found on the GOV.UK website. If you believe you are eligible, we would encourage you to prepare details, including milk statements to evidence your claim.
Should you need any assistance of clarification on how to claim please do get in touch.
Agriculture Loan Scheme (Scotland only)
(Update as of 2 September) The Scottish Government has announced a £340m loan scheme to help support farmers and crofters through the Coronavirus (COVID-19) crisis.
The National Basic Payment Support Scheme provides farmers and crofters access to financial support, up to three months earlier than the EU CAP payment period, to help with cashflow in order to continue to operate during the COVID-19 crisis.
The loan scheme will enable access to up to 95% of the 2020 CAP BPS and Greening payment, restricted to the scheme maximum of £133,638.
Farmers and crofters who are eligible should have been sent loan offer letters from the beginning of August 2020, with the first payments due in September 2020.
As of 2 September, we understand that only 70% of farmers have responded. The deadline to respond is 4 September and therefore we would encourage anyone that has not yet opted in to the scheme to do so before the deadline expires. Email is the quickest way to apply. A template email along with an overview of the National Basic Payment Support Scheme 2020 supplied by NFUScotland can be found here.
You can see the National Basic Payment Support Scheme letter and Q&A here on the Scottish Government’s Rural Payments and Services website.
1.6% Non-Domestic rates relief – (Scotland only)
(Update as of 24 March) From 1 April 2020 to 31 March 2021, a 1.6% non-domestic rates relief will apply for all properties across Scotland (this effectively reverses the planned inflationary increase for the year). This will automatically be applied on your council tax bill.
Business Interruption Loans (CBILS) – for SME’s
(Update as of 14 April) The Coronavirus Business Interruption Loan Scheme (CBILS) will be delivered by the British Business Bank, allowing SMEs to access bank lending and overdrafts through more than 40 accredited lenders across the UK, with interest rates similar to current bank lending.
The government will provide lenders with a guarantee of 80% on each loan.
CBILS is available to all UK-based business with a turnover up to £45 million and will support loans of up to £5m per business. No interest will be charged for the first 12 months as government will cover the first 12 months of interest payments.
It should be noted that the business borrower will always remain 100% liable for the debt.
More details can be found on the British Business Bank website.
Coronavirus Large Business Interruption Loan Scheme (CLBILS)
(Update as of 17 April) All medium-to-large firms are now be included in the government’s £330 billion coronavirus loan schemes. Companies with a turnover of more than £45 million will be able to apply for government-backed finance of up to £200 million through the Coronavirus Large Business Interruption Loan Scheme (CLBILS).
The government will guarantee 80% on these bank loans.
Like CBILS, this scheme will be delivered by commercial lenders and backed by the British Business Bank.
There will be no requirement for a personal guarantee on loans under £250K. For loans above £250,000, personal guarantees may still be required. A final note is that this is a loan scheme and not a grant scheme and the borrower will always remain 100% liable for the debt.
More details and how to apply can be found here on the British Business Bank website.
Covid Corporate Financing Facility (CCFF)
(Update as of 14 April) The Covid Corporate Financing Facility (CCFF), which is co-ordinated by HM Treasury and Bank of England, will provide funding to all UK businesses by purchasing commercial paper of up to one-year maturity, issued by firms that make a material contribution to the UK economy. Commercial paper, also called CP, is an instrument used for obtaining short-term funding.
This scheme is aimed at businesses who are unable to meet the criteria required to qualify for the CBILS. This should help businesses across a range of sectors pay wages and suppliers, whilst they are experiencing disruption to their cash flows.
This will be administered by the Bank of England and further details can be found on the Bank of England website.
High Growth Company Funding
(Update as of 20 July) The Future Fund is aimed at businesses unable to access other COVID-19 business loans because they are either pre-revenue or pre-profit and may also rely on private equity or venture capital investment
The application process for is now open. The funding is being delivered by the British Business Bank, and will provide loans ranging from £125,000 to £5 million.
To be eligible your business must meet the following criteria:
- be based in the UK
- can attract equivalent match funding from third party private investors and institutions
- has previously raised at least £250,000 in equity investment from third party investors in the last 5 years
- at least one of the following is true: half or more employees are UK-based or half or more revenues are from UK sales
There is no requirement to value the company, and when companies and investors have completed an application through the British Business Bank, they should receive funds in an estimated two weeks. You can check your company’s eligibility here on the British Business Bank website.
Is is expected that demand for funding will be extremely high. If you need clarification on any aspects of the application process please get in touch.
The Scottish Government announced in early July the provision of a £38 million support package for high growth companies. The new funding, which will be managed by Scottish Enterprise, will consist of:
- £3m worth of grants up to £50k, plus advisor support, for start-ups identified as having significant growth potential
- a further £10m for the existing Scottish Investment Bank co-investment funds. More details can be found here on the Scottish Enterprise website
- a £25m Early Stage Growth Challenge Fund, which will allow businesses to apply on a competitive basis for a mixture of investment and grant funding up to £300,000
Applications for the Early Stage Growth Challenge funding are now open and will close at 5pm on 31 July 2020.
This is not a first come first served fund. It is a competitive funding process with applications open for a short period from 20 July 2020 until the end of July 2020. Only the most highly graded applications will receive funding.
The funding will be part convertible loan, with an element of grant attached. The grant element will not need to be repaid. But the convertible loan, along with any accrued interest, will either need to be paid or converted into equity.
To be eligible, you must:
- be based in Scotland or have the majority of your operations in Scotland
- be a private company limited by shares
- have been incorporated between 31 December 2009 and 31 December 2019
- have 2-49 full time equivalent employees, with at least 80% based in Scotland
- be a small or micro enterprise – a turnover of less than €10 million or a balance sheet value of less than €10 million
Full conditions for the Early Stage Growth Fund can be found on the Scottish Enterprise website. Applications will be judged on their perceived benefit to Scotland’s economic recovery. In addition, the clarity and quality of the content included in the application form and supporting documents will affect the decision to award funding. We would therefore recommend reading the guidance notes carefully. GWA partners regularly advise funding and business deals such as this and would be happy to assist to ensure any application is as robust as possible.
Support for 18-30 Year Olds: Self-employed or Running Their Own Business
(Update as of 17 April) The Prince’s Trust and Natwest have developed an ‘Enterprise Relief Fund’, making available cash grants to 18 to 30-year olds who are self-employed and/or running their own business.
The grants are to help in maintaining a business’s core operations, paying for essential equipment or diversifying businesses to respond to new opportunities created by the COVID-19 crisis. In addition the initiative will offer one-to-one support and guidance to anyone who needs it and who may be worried about their future.
To be eligible to apply you must be aged 18 to 30 and have set up your business in the last four years. You also should have no other source of income available to you during the crisis.
Entrepreneurs aged 18-30 who are not eligible for the fund but are still affected by the COVID-19 situation should still take the opportunity to contact the Prince‘s Trust for support. All those who do get in touch will be offered one to one support to build their skills or connect with mentors.
You can find out more and register interest on the Princes Trust website. The closing date for applications is midnight 31 July 2020.
(Update as of 17 June) The government announced at the end of March that, as a result of the COVID crisis, there would be a deferral of VAT payments due between 20 March 2020 and 30 June 2020. Businesses could choose to delay payment until 31 March 2021, in order to help their cashflow.
Any businesses that pays their VAT by Direct Debit and wanted to defer the payment were advised to cancel their Direct Debit, so that HMRC would not automatically collect any VAT due. As the end of June approaches, businesses will need to restore their direct debit mandates so that payments due after 30 June 2020 can be processed.
The first payments falling outside the deferral arrangements will be those due on 7 July 2020 relating to VAT returns for the period to 31 May 2020. Direct debit mandates usually need to be set up three working days before a VAT return is filed, which means to meet the 7 July due date the direct debit must be in place by 2 July. It is also important to make sure that any VAT returns not yet filed are submitted to HMRC at least three days in advance of the direct debit mandate re-starting.
Please note we are not able to set up direct debit mandates on behalf of our clients, the business needs to set up the mandate through its Government Gateway Account. If you have not set up a Government Gateway account for your business, you can do so by visiting the HMRC login page. It is a fairly simple process but if you need any assistance or you would like us to walk through the process with you please get in touch.
There had been concerns that reinstatement of the direct debit would lead to payments which had previously been deferred now being collected. But HMRC has confirmed that it will not collect the outstanding balance of deferred VAT when the direct debit mandate is restored.
We are waiting for further information from HMRC in relation to the arrangement to pay the deferred VAT by 31 March 2021.
The following conditions still apply:
- VAT returns must still be submitted as normal
- VAT repayments and refunds will be made as normal
- the VAT deferred must be paid by the end of the 20/21 tax year, which will be 31 March 2021, 30 April 2021, or 31 May 2021 depending on the VAT periods used by your business.
VAT Cut – Food and Non-Alcoholic Drinks / Accommodation and Attractions
(Update as of 15 July) VAT will be cut from 20% to 5% for a temporary period of six months on food, accommodation and attractions.
From 15 July 2020 to 12 January 2021 a reduced (5%) rate of VAT will apply to:
- food and non-alcoholic drinks sold by restaurants, pubs, bars, cafés and similar premises
- supplies of accommodation
- admission to attractions, including zoos, cinemas and theme parks
We have complied an easy to read FAQs to answer some of the most common questions. We will continue to update this information as more details becomes available.
If you are a small business operating in one of the relevant sectors affected and account for VAT via the Flat Rate Scheme, the latest information on what you need to pay can be found here on the HMRC website. In summary the flat rate reductions are:
|Type of business||Current VAT flat rate (%)|
|Catering services including restaurants and takeaways before 14 July 2020 and after 12 January 2021||12.5|
|Catering services including restaurants and takeaways after 15 July 2020||4.5|
|Hotel or accommodation before 14 July 2020 and after 12 January 2021||10.5|
|Hotel or accommodation after 15 July 2020||0|
|Pubs before 14 July 2020 and after 12 January 2021||6.5|
|Pubs after 15 July 2020||1|
What happens when a payment or deposit has been received before 15 July 2020, but the goods or services will be supplied after 15 July 2020? In this situation, the business can charge VAT at 5% on goods removed or services performed between 15 July 2020 and 12 January 2021.
Customers may expect the reduced VAT rate to apply to the deposit, but it is the decision of the business whether to amend the VAT rate. If a business chooses to amend the VAT rate and has already issued an invoice showing the 20% rate of VAT, this must be corrected by issuing a credit note and issuing a new invoice showing the 5% rate.
The purpose of the VAT reduction is to support businesses, but the contract that a business may have in place with their customer might require them to pass on any VAT savings to them. This could result in some negotiating to share any VAT savings. Ideally a VAT inclusive price will have been agreed up front so that the full saving can be retained by the business.
There does not appear to be any specific guidance in relation supplies made before 15 July 2020 and with the invoice being issued at a later date. Therefore, the basic tax point rules will apply.
- for goods, this is the date that the goods are sent or taken away by the customer or made available to the customer
- for services, this is the date that the service is performed or completed.
However, if an actual tax point is created this will override the basic tax point. This occurs when:
- if, before the basic tax point, the business issues a VAT invoice or receives payment for the goods or service. The tax point here is the date of the VAT invoice or the date when payment is received, whichever happens first
- if the business issues a VAT invoice up to 14 days after the basic tax point. The tax point in this case is the date the invoice is issued. Therefore, the new rate will apply if an invoice is issued on or after 15 July 2020 and the service or goods were supplied up to 14 days before 15 July 2020. Otherwise the standard rate of 20% will apply.
We do appreciate that this is not written in the most ‘easy to understand’ language, therefore if you require any clarification on this point please do contact us. You can call either the partner who looks after your affairs or our expert VAT team who will try and answer any questions you may have.
Filing Company Accounts – 3 Month Extension
All companies must send their annual accounts to Companies House every year. If a company’s accounts are filed late, the law imposes an automatic penalty. However, the Government has confirmed if your accounts will be late because your company is affected by COVID-19 you can apply for an automatic and immediate three month extension to file your accounts.
The application for the extension must be done before your accounts filing deadline, otherwise late filing penalties will automatically be imposed. The application must be done online.
More guidance on extending your filing deadline can be found here on the GOV.UK website.
Business Insolvency Changes
(Update as of 3 April) Changes are being made to the UK insolvency regime to assist businesses avoid having to file for bankruptcy if they are unable to meet their debts due to the impact of COVID-19.
These include a temporary suspension of the rules that usually make it an offence for a company director to continue to trade if they know their business is unable to avoid liquidation. This will allow directors to continue to pay staff and suppliers in order to keep the business going without being personally liable.
Any business that is undergoing a rescue or restructuring process will also be protected from creditors putting them into administration and will be able to continue buying essential supplies, such as energy, raw materials or broadband.
These changes are backdated to 1 March 2020.
Renters and Landlords Protection
(Update as of 5 June) The recent new law which saw landlords being unable to start new possession proceedings to evict tenants who are who are having difficulty with rent payments due to the impact of COVID-19, has been extended until 31 October 2020.
The Financial Conduct Authority’s (FCA) has issued new draft guidance extending the application period for an initial mortgage holiday until 31 October 2020, so that customers who haven’t had a payment holiday and are experiencing financial difficulty will be able to ask for one. This applies to both residential and buy to let mortgages, providing relief to landlords whose tenants are experiencing difficulties due to the ongoing COVID-19 situation.
It is important to note that this is a deferral of a loan and as such you will still be charged interest for the period you’re not making payments. This interest will be added on to the total cost of your mortgage and factored into future repayments.
It will be expected that landlords and tenants will work together to establish affordable repayment plans, taking into consideration tenants’ individual circumstances, at the end of the period.
Protection from Eviction for Commercial Tenants
(Update as of 24 April) Within England, there are also measures that apply to commercial tenants. No business will automatically forfeit their lease and be forced out of their premises if they miss a rental payment up until 30 June 2020. As such, commercial tenants who cannot pay their rent because of COVID-19 will be protected from eviction. The government have indicated that they may extend this period if needed.
It is important to highlight that this measure is not the same as a rental holiday. Commercial tenants are being protected from eviction if they are unable to pay rent but will still be liable for their rent.
Due to continued pressure on tenants of high street shops and other companies, further legislation is being introduced to temporarily ban winding-up orders and other aggressive rent collection tactics during the coronavirus pandemic. The new measures will be in place until end of June at the earliest.
Some landlords have continued to seek rent using statutory demand notices and winding up orders, making debt claims or pursuing Commercial Rent Arrears Recovery (CRAR). The new law will not permit petitions to be presented, or winding-up orders made by landlords, where the tenant company’s inability to pay is the result of COVID-19. In addition, landlords will not be able to use CRAR unless they are owed 90 days of unpaid rent.
(Update as of 14 April) In Scotland, the notice period before a commercial lease can be terminated for non-payment of rent has been extended, as part of the Coronavirus (Scotland) Act. It requires landlords to give at least 14 weeks’ written notice to tenants before terminating a commercial lease for non-payment of rent, rather than 14 days. It applies to all commercial property leases, including those where a warning notice has already been issued and has not already expired.
As a result, landlords will effectively be prohibited from evicting tenants for non-payment of rent until July, at the earliest.
Aid for Private Rental Landlords (Scotland only)
(Update as of 6 May) The Scottish Government have announced a £5 million fund to support landlords whose tenants are having difficulty paying rent during the COVID-19 crisis. Landlords who are eligible can apply immediately to the Private Rented Sector Landlord COVID-19 Loan Scheme for support of up to 100% of lost rental income for a single property.
The scheme supports landlords who:
- were, or had applied to become, registered before 01 February 2020
- are not classified as businesses
- have five or fewer properties to rent in Scotland, and
- have lost rental income due to tenants being unable to pay rent because of COVID-19 or if a property became vacant after 01 February 2020 and you have been unable to get a new tenant due to COVID-19 restrictions.
As part of the process landlords will also need to confirm they understand the terms of the Coronavirus (Scotland) Act 2020 in relation to eviction proceedings. You must also have discussed and reached an agreement with your tenant on managing any associated rent arrears. More information on these requirements can be found above.
A loan will cover lost rental income for a period of up to six months, backdated to the 01 March 2020.
However, it should be noted that before applying for a loan from the scheme, if you are a landlord who is facing difficulties with mortgage repayments on a rental property you should first seek a mortgage repayment holiday from your lender. Also, if you are eligible for other forms of support eg. the Self-Employment Income Support Scheme (SEISS) you would be expected to take these options rather than apply for this loan.
More details and the online application form can be found here on the GOV.SCOT website.
(Update as of 30 March) If you have not already done so, you should check your business insurance policies to see if business interruption cover for pandemics is in place.
Confirmation has been provided that government advice to avoid pubs, clubs and theatres etc. is sufficient for businesses to claim on their insurance should they have appropriate business interruption cover for pandemics. Full details can be found in our previous update.
Capital Gains Tax on Disposals of UK Residential Property
(Update as of 16 April) HMRC has announced it will not be applying fines for failing to report capital gains tax (CGT) on disposals of UK residential property within the new 30-day deadline until after 31 July 2020.
As we highlighted in our Summer Newsletter last year and on our website (Countdown to new Capital Gains Tax Rules), from 6 April 2020 new rules came into place requiring CGT to be reported on all UK residential property sales and payment made to HMRC within 30 days of completion. Any returns not filed by this date would incur late filing penalties.
Taxpayers now have until 31 July 2020 to report CGT gains meaning any transactions completed on or before 30 June 2020 cannot be subject to late filing penalties. However, interest will accrue if the tax is not paid within 30 days of this new date.
The announcement came in a question and answer factsheet that has been shared with the ICAEW. The factsheet and HMRC’s full statement in relation to the change in deadline dates can be found here on the ICAEW website.
Stamp Duty Land Tax (SDLT) Cut (England and Northern Ireland only)
(Update as of 9 July) Homebuyers will no longer pay stamp duty on the first £500,000 of a property’s purchase price as a result of a temporary SDLT reduction.
The government has raised the Nil Rate Band of Residential SDLT, in England and Northern Ireland, from £125,000 to £500,000. As stamp duty is tiered, anyone buying properties costing more than £500,000 will pay nothing on the first £500,000 and then normal rates on anything above that.
The change is immediate, applying from 8 July 2020 until 31 March 2021.
The new 0% band will also apply to residential leasehold sales and new residential leases
The change will not apply in Scotland or Wales.
Land and Buildings Transaction Tax (LBTT) – Scotland only
(Update as of 10 July) The Scottish Government is extending the time period in which homeowners have to sell their main home after buying a replacement property and be able to claim a rebate on LBTT. Currently, if you purchase a second home you are liable to an additional LBTT at 4% of the new purchase. If the second home is a ‘replacement home’ you can reclaim additional LBTT when the old home is sold, subject to this sale being within 18 months of the new purchase. As a result of the COVID-19 crisis and the sales of property stalling, this period has been increased from 18 months to 36 months.
The LBTT threshold at which this tax kicks in (for residential property) is to be temporarily increased from £145,000 to £250,000. As yet there is not a start date for the change but it is expected to be in place quickly and will continue until 31 March 2021. This means that a residential property purchase in Scotland over £250,000 will have a reduced LBTT bill of £2,100.
The benefits from the changes to SDLT and LBTT are available to those buying their own homes and residential property investors whether individuals or companies.
There is no change to the Additional Dwelling Supplement (3% in England and 4% in Scotland). For those buying a residential property that is not their main home, this charge will still apply.
Also, there are to be no changes to the SDLT or LBTT payable on commercial property transactions.
Further information on LBTT can be found here on the gov.scot website.
Green Homes Grant (England only)
In order to make homes more energy efficient, vouchers worth up to £10,000 will be available to homeowners and landlords in England as part of the Green Homes Grant. The aim is to enable homeowners and landlords to upgrade their homes and properties with energy-saving features in order to reduce energy usage.
Grants will provide at least £2 for every £1 that homeowners and landlords spend on energy efficient improvements up to the value of £5,000. For those on low incomes the scheme will fully fund improvements raising the value to £10,000.
Again, we are still waiting for more comprehensive information but some of the improvements the scheme will cover include:
- double glazing (windows, doors, etc)
- wall insulation
- roof insulation
Applications for the Green Homes Grant Scheme are expected to open in September.
Northumberland Community Chest Grants
Community groups across Northumberland can apply for funding to support activities that will benefit local communities and also those that assist in the county’s recovery from COVID-19.
Grants of up to £5,000 may be available for voluntary or community, not-for-profit groups or organisations based in, or predominantly serving Northumberland.
Any application for a one-off Community Chest grant must not exceed 75% of the actual costs of the activity. There is an exception for projects that specifically help the community to recover from the impacts of COVID-19 where 100% of costs can be applied for however the limit of any grant provided will still be £5,000.
Grants usually funds capital items, such as the purchase of equipment, materials, building refurbishment, and one of hire costs. Costs not covered by funding include core running costs, social excursions, food and hospitality, advertising and marketing or fundraising and prize-giving.
The deadline for the fist round of funding is 2 October 2020 and for the second round of funding 15 January 2021. Full details of eligibility and how to apply can be found on the Northumberland County Council website.
Charity Support Package
(Update as of 9 April) The Chancellor has announced that UK charities will be able to access a £750 million package of support to ensure they can continue their vital work during the COVID-19 outbreak.
The government also committed to match donations to the National Emergencies Trust as part of the BBC’s Big Night In fundraiser, pledging a minimum of £20 million.
Details of Financial government support for voluntary, community and social enterprise (VCSE) organisations can be found here on the GOV.UK website.
The Third Sector Resilience Fund (TSRF) – (Scotland only)
(Update as of 26 March) The Scottish Government has announced a £20m Third Sector Resilience Fund (TSRF) for charities, community groups, social enterprises and voluntary organisations.
The Fund will be delivered by Firstport, Social Investment Scotland and the Corra Foundation and will provide grants between £5,000-£100,000. In addition, there will be up to a further £5m available in fully flexible, 0% interest loans starting at £50,000.
There will also be additional specialist business advice from Just Enterprise to help grant recipients maximise the impact of the financial support.
To be eligible, interested organisations must be:
- a charity, social enterprise or voluntary organisation based in Scotland and/or primarily delivering services/activities in Scottish communities
- already delivering those products or services prior to March 2020
- and needing funding to stabilise cashflows directly as a result of the impact of COVID-19, as opposed to pre-existing financial difficulties.
The scheme is open and details can be found here on the Scottish Council for Voluntary Organisations (SCVO) website.
Arts Council England (England only)
(Update as of 19 May) The Arts Council England provided funding to National Portfolio Organisations (NPOs) to help alleviate the financial pressures for these organisations.
For those non NPO organisations in the cultural sector, the Arts Council England made £50 million available plus £20 million to individuals working in the cultural sector, including artists, creative practitioners and freelancers.
Applications for this funding have now closed. More information can be found here on the Arts Council England website.
Events Industry Support Fund (Scotland only)
(Update as of 27 August) The Events Industry Support Fund, which is being managed by Visit Scotland, is targeted to support businesses whose primary source of earnings is derived from the supply or organisation of business, cultural or sporting events in Scotland. Successful applicants will be eligible to receive a one-off grant of £10,000.
The fund is not intended to support year-round operations such as attractions, the hospitality industry eg. hotels, pubs etc., sports teams/clubs or artists and performers.
The types of business that would be considered for the grant is quite wide ranging, and includes health & safety provision for events, staging, equipment hire, event and production crew, catering, security, event merchandise, marketing and PR, florists and translation services. The complete list of business types is available in the application guidance on the Visit Scotland website (see link below).
To be eligible your business must be able to evidence:
- you have a place of business in Scotland;
- your supply to or your organisation of events in Scotland represents a minimum of 40% of your earnings in 2019/20
- your earnings derived from events in Scotland are over £10,000
- you have not received funding from any other Scottish Government support package
- you were not in financial difficulty before 31 December 2019.
Only one application per business will be considered. Applications will go live on 31 August 2020 at 12 noon and close on 14 September 2020 at 12 noon.
Funding will be allocated on a first come, first served basis. Full details are available on the Visit Scotland website.
Creative Scotland Funding
(Update as of 15 May) Creative Scotland provided funding to provide support for the creative community during the COVID-19 outbreak.
The Screen Scotland Bridging Bursary Fund provided one-off bursaries of £500 to £2,500 to freelance PAYE and self-employed screen sector workers. Update: This fund is now closed.
The Open Fund: Sustaining Creative Development aims to allow creative practitioners continue to develop work using the funding to explore how best to sustain their practice, and reimagine their work. Funds may also be used for the development and presentation of work. Funding will support up to 12 months of activity with a maximum award of £50,000.
More information can be found on the Creative Scotland website.
Support for the Heritage Sector
(Update as of 25 July) The National Lottery Heritage Fund has announced a £50million fund to support the heritage sector in response to the COVID-19 outbreak. It will provide grants of between £3,000 and £50,000 and is available to organisations including historic sites, industrial and maritime heritage, museums, libraries and archives, parks and gardens, landscapes and nature.
Those organisations eligible will have received funding in the past, be a current recipient of a grant from the fund or still under contract following a previous grant.
Grants will be prioritised to applications from organisations or causes where there is limited or no access to other sources of support, heritage is most at risk and where an organisation is at risk of severe financial crisis due to the COVID-19 crisis.
More details and a list of FAQs can be found on the National Lottery Heritage Fund website.
Museums Galleries Scotland have announced funding that aims to support independent museums and galleries whose income has been critically affected as a result of COVID-19. Priority will be given to those organisations who are considered to be most at risk, look after Recognised collections, have already taken steps to reduce costs and do not have access to other sources of support.
The following organisations will not be considered eligible; local authorities, national museums and University museums.
Eligible organisations can apply for between £3,000 and £60,000 to cover their core costs. More information and how to apply can be found on the Museums Galleries Scotland website.
Historic England has launched a £2m emergency fund to help tackle the impact of Covid-19 is having on small heritage organisations. The fund has been launched in response to a survey that revealed the serious impact of the pandemic on small heritage organisations with 10 or fewer employers.
The new emergency fund is open to heritage organisations, self-employed contractors, third-sector organisations and voluntary groups in need of short-term financial support to ensure their survival, with grants of up to £25,000 available. Grants of £50,000 are available for projects and activities that reduce risks to heritage by providing information, resources and skills.
More details and how to apply are available here on the Historic England website.
Statutory Residence Test (SRT)
(Update as of 14 April) With future flight and travel being severely limited, HMRC have published guidance on whether extended stays in the UK due to COVID-19 between 1 March and 1 June 2020 can be ignored for the purposes of the Statutory Residence Test (SRT).
It has been confirmed that time spent by individuals in the UK between 1 March 2020 and 1 June 2020 working on COVID-19 related activities will not count towards the residence test. The changes are temporary and only cover individuals whose skill sets are currently required.
However, this change does not apply for off-shore workers who have been in the UK longer than normal due to COVID 19.
In ‘normal’ circumstances, individuals will be automatically resident in the UK if they spend at least 183 days here in a tax year. However, there may be many who are not working and are unable to leave due to the travel restrictions. The SRT does provide for “exceptional circumstances” and the categories of individual who qualify, which include:
- an individual who is put under quarantine as a result of the virus
- an individual who is advised by a health professional or public health guidance to self-isolate in the UK because of COVID-19
- when official Government advice is not to travel from the UK as a result of COVID-19
- an individual who is not able to leave the UK because international borders are closed
- an individual who is requested to return to the UK by their employer because of COVID-19
The guidance does not cover all situations, for example if you are caring for someone self-isolating, or if you are detained overseas and fail to get enough days in the UK to remain UK tax resident. In addition, many migrants who hold a UK visa but are not UK-tax residents could find themselves spending longer in the UK than planned which could result in hefty tax bills in the following years.
If you are not ordinarily a UK taxpayer and find yourself in the UK for longer than you normally would, or are a UK taxpayer and find yourself unable to return to the UK, we would urge you to get in touch to review your income tax position within the UK.
Loans, Credit Card and Overdraft Relief
(Update as of 9 April) The Financial Conduct Authority (FCA) has confirmed that banks and lenders should now offer a package of temporary measures for those individuals affected by financial problems due to COVID-19. The measures introduced include:
- the offer of a temporary payment freeze on loans and credit cards for up to three months
- allowing customers who already have an arranged overdraft on their main personal current account, up to £500 to be charged at 0% interest for three months
- individuals who have a 0% credit card deal and miss a payment will not be penalised and get to keep the 0% deal.
Banks have also been asked to ensure that should consumers make use any of these arrangements, their credit files will not be affected.
If you are struggling with any loans or credit cards etc. that may be covered by these measures please speak to your bank. Banks will not automatically apply the measures to all customers.
It should be emphasised that the measures are temporary, are a payment holiday only, will not be interest free and are not a cancellation of any monies owed. You will still be liable for any borrowings and the interest on those borrowings, which may mean paying slightly more in the long term. If you are struggling these options will offer some relief but if you are able to continue make payments as normal, you should continue to do so.
Eat Out to Help Out
(Update as of 7 August) To support those many restaurants impacted by the COVID-19 crisis the government is introducing the Eat Out to Help Out scheme to encourage people to return to dining out.
The offer will be implemented through a voucher scheme, which will entitle diners to 50% discount on sit down meals and non-alcoholic drinks at any participating restaurant, café, pub from Monday – Wednesday throughout August, with a value of up to £10 per person. The discount can be used unlimited times and the participating business will be fully reimbursed for the 50% discount.
Further information including which businesses are eligible and how they can register is available on the GOV.UK website (see links below). In summary who can and can’t register are:
Who can register? Businesses that:
- sell food for immediate consumption on the premises
- provide dining areas (shared or otherwise) for eat-in meals
- were registered as a food business with their local authority on or prior to 7 July 2020
Who cannot register? Businesses that only offer:
- takeaway food or drink
- food for sale via mobile vans or trailers
- catering services for private functions
- are a hotel that provides room service only
- dining services (eg. packaged dinner cruises)
Further information about EOHO including eligible sales and how to offer the discount can be found here on the GOV.UK website.
You will need to register your business for EOHO online and this service will open from 13 July 2020. More details on registration can be found here on the GOV.UK website.
Reimbursement claims will be made online using this link. You must wait seven days from registration to make your first claim and claims will be paid within five working days. The last day to make a claim will be 30 September 2020.
Some of our clients who are participating in the EOTHO scheme and offering the 50% reduction to customers, have been asking for clarification as to whether the VAT paid should be on the discounted or full amount?
HMRC have confirmed that VAT will be due on the full value of the customer’s bill, before the discount has been applied. The logic behind this decision is that although the customer is only paying part of the bill themselves, the restaurant is still receiving full consideration for the food and drink supplied (the top-up being paid by HMRC).
In addition, alongside the EOTHO scheme there is a temporary reduced rating for VAT of 5% on catering supplies including non-alcoholic drink.
Example for meal for two people:
Food cost: £30
Non-alcoholic beverages: £10
Total bill: £40
Total paid by customer: £20
Total paid by scheme: £20 (50% of the total bill as it is all food and non-alcoholic beverages)
VAT due: 1/21 of £40 = £1.90 (1/21 is the VAT fraction to extract 5% VAT from a VAT inclusive price)
Remember that the temporary reduced rate doesn’t apply to sales of alcohol and neither does the EOTHO scheme
Example for meal for two people, including alcohol:
Food cost: £30
Alcoholic beverages: £10
Total bill: £40
Total paid by customer: £25 as alcoholic drinks do not count in the EOTHO scheme
Total paid by scheme: £15 (50% of the bill excluding alcohol)
VAT due on food: 1/21 of £30 = £1.43 (this is 5% VAT rate)
VAT due on alcohol: 1/6 of £10 = £1.67 (this is 20% VAT rate)
Total VAT due: £3.10
It is also worth noting that the VAT is due on the date the transaction takes place, ie. when the service is provided, and not when the EOTHO refund is paid. If your point of sale system will not allow you to reflect the VAT due accurately, you will be allowed to make a manual adjustment to your records to reflect the VAT that is due.
HMRC has issued detailed guidance on how the EOTHO scheme will operate. The guidance includes examples covering many different situations, meals purchased with or without alcohol and how it can be used with any other special offers being offered directly by your business. The guidance can be found here on the GOV.UK website.
GOV.UK Business Support Finder Tool
(Update as of 21 April) A ‘support finder’ tool is available on the GOV.UK website that helps businesses and self-employed individuals identify what financial support is available to them as a result of the COVID-19 pandemic. The online service requires you to fill in a simple and quick questionnaire which will then determine what measures you may be eligible for.
The ‘support finder’ can be found here on the GOV.UK website.
HMRC and Scottish Government Helplines
(Update as of 30 March) HMRC has a set up helplines providing practical help and advice to support businesses and self-employed people concerned about not being able to pay their tax as a result of COVID-19.
The main helpline number is 0800 0159 559.
Opening hours are Monday to Friday 8am to 8pm, and Saturday 8am to 4pm.
The helpline will not be available on Bank Holidays.
To increase capacity there is now an additional dedicated phone number 0800 024 1222.
Opening hours for the helpline will be 8am to 4pm Monday to Friday only.
The Scottish business helpline specific to COVID-19 is based at the existing Scottish Enterprise call centre in Clydebank.
The business helpline number is 0300 303 0660.
Opening hours are Monday to Friday 8.30am to 5.30pm.
Guidance for employees, employers and businesses
Government guidance on healthcare advice for employers and support for businesses can be found here on the GOV.UK website.
Those Falling Outside Government Measures
In spite of the financial and economic support being the most far-reaching in living memory, we are very aware that there are businesses and individuals who still fall outside the scope of these measures.
We have contacted local MPs, MSPs, councillors, with key business federations, financial institutions and organisations on both sides of the border highlighting those areas that require further clarification and individuals that require further support. An outline of our areas of concern can be found in our previous update.
We have been encouraged that the feedback from this communication has been very supportive. We hope that our efforts combined with those of others in applying consistent and high-level pressure will result in measures being extended to assist those that may currently run a serious risk of being left behind.
We do appreciate that the range and breadth of the financial support on offer is fast moving and can be confusing. We continue to encourage you to contact us if you need support or would like a query or question answered. Our phone numbers and email addresses remain as they were. We are open for business and happy to help.