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This Privacy Notice provides details of the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.

Our Contact Information (Data Controller)

Greaves West & Ayre,
17 Walkergate
BERWICK UPON TWEED
TD15 1DJ

Telephone: 01289306688

Data controller email: swa@gwayre.co.uk

What we do with your personal data

We process personal data only for the purpose for which they are collected. The purpose is dependent on whether you use only our website, or additionally, our services. If you use our services you are required to register and we collect your personal data. We use this personal data for the provision of the service or the performance of the contract. We may use your personal data for other similar purposes, including marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so.

What personal data do we collect?

The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP address.  These are known as cookies and are temporary files which are erased when you close your browser. They are used to improve the functionality of this website and enhance the user experience. These cookies do not collect your personal data.

You may change your browser settings to prevent cookies from being stored on your device. For further guidance please follow this link Cookies | ICO.

If you use our services, personal data is required to fulfill the requirements of a contractual, HR or service relationship, which may exist between you and our organization in accordance with our engagement letters.

How do we look after personal data

We limit the amount of personal data collected only to what is fit for the purpose, as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal data only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.

We may host our Website on a third party provider server. In such cases, this party may receive or have access to your information. However, we will continue to be responsible for the use of your information in this event. We will remain the sole user of any information collected by us and undertake not to exchange or sell any such data with any outside organisation without your express permission, unless it is required to carry out our contract with you.

Newsletters and events

To subscribe for newsletters and other events we run you will need to register with us by supplying your e-mail address and other personal details. You may unsubscribe from these newsletters and email updates from the ‘unsubscribe’ link which is included on every email we send. Alternatively to unsubscribe from these you can e-mail us at: unsubscribe@gwayre.co.uk.

How can you access your personal data?

You have the right to request access to any of your personal data we may hold. We reserve the right to charge a small fee for providing the data requested. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.

If you would like to make a request to see what personal data of yours we might hold, you may make a request in writing to the Data Protection Officer, at the address above.

Where it may have been necessary to get your consent to use your personal data for purposes other than the services we have contracted with you to supply, at any time you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.

Changes to our Privacy Policy

We will change or modify our privacy policy as legislation and our use of data changes. Any alterations will be updated to our website and where we have an ongoing contractual relationship with you, we will reissue our engagement letter to update any material changes you need to be aware.

Security

We will not be liable for any loss or damage caused by any distributed viruses or other technologically harmful material that may infect your computer or programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.

Copyright

Unless specifically available as a download from our website, you are not permitted to copy, download or otherwise use material from our website without express permission from us.

Applicable law

Our terms and any disputes or claims arising from the above shall be dealt with under the laws of England.

Our Supervisory Authority

You have the right to lodge a complaint with any Supervisory Authority.

Our Supervisory Authority in connection with the General Data Protection Regulations, contact details are below

Information Commissioner’s Office,
Wycliffe House
Water Lane,
Wilmslow
Cheshire
SK9 5AF

www.ico.org.uk