Self-Assessment Tax Returns – don’t be hanging on the phone

Nobody enjoys having to wait on hold on the phone just to resolve a simple query – and those completing Self Assessment tax returns no longer need to, with more help and advice than ever before available online.

Many people, are still unaware of the extent of online support now out there, and are still calling instead, often with questions that could be answered via the GOV.UK website.   HM Revenue and Customs (HMRC) is encouraging everyone to check online when seeking help about their tax return, to get a much quicker and easier result.

The most common calls to the Self Assessment helpline, which can be checked online are:

1. Do I need to fill in a tax return?
2. How do I fill in my online tax return?
3. How do I check how much tax I owe?
4. Where’s my Self Assessment tax refund?
5. What happens if I can’t pay my tax bill?

Using HMRC’s online services means customers can access the information they need to resolve all of these questions quickly and easily – day or night – without the need to call HMRC.

If you would like more help with self-assessment or if you have any worries or concerns about an HMRC tax enquiry, please get in touch.